311 Riverside

Welcome to the 311 Riverside designed to streamline the management of service requests for the City of Riverside. With 311 Riverside, you can efficiently report issues such as clogged storm drains, code violations, graffiti removal, and park maintenance from your mobile device. Additionally, it allows you to track submitted and resolved requests while serving as a convenient platform for paying Riverside Public Utilities bills.

Efficient Request Management

311 Riverside encourages the creation of a user account to maximize your ability to manage service requests. Having an account ensures access to the history of your submissions and the status of pending matters. While using 311 Riverside without an account is possible, it limits tracking and reviewing capabilities. The app integrates geolocation with photo submissions, simplifying the identification of reported incidents. However, if geolocation is not enabled, providing an accurate address and cross street is necessary.

User-Friendly Features

Taking photos of the reported issue with a broader surrounding context allows teams to easily locate the problem area and provides a thorough understanding of the situation. Equipped with features to handle multiple photo uploads, 311 Riverside ensures comprehensive documentation of each request. While the app is free to use, note that standard data rates from your carrier may still apply.

Important Considerations

Practical use of the 311 Riverside comes with some precautions: avoid using the app while driving and remember it is not intended for emergencies, where dialing 911 is advised. While this platform offers an organized system for handling civic issues, immediate responses are not guaranteed.